Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how Shenzhen Antglass Industrial Co., Ltd. (“ANTGLASS”, “we”, “us” or “our”) collects, uses, stores and shares information when you visit borosilicateglass.net, submit an inquiry, upload a drawing or contact us by email or WhatsApp.

1. Company and Contact Details

• Company: Shenzhen Antglass Industrial Co., Ltd.
• Contact person: Nimo Lin
• Address: No. A508, Liuhechuanggu Building, Liuhe Road, Henggang Street, Longgang District, Shenzhen, China
• Email: info@borosilicateglass.net
• WhatsApp: +86 199 6382 7840

2. Information We Collect

Depending on how you use the website, we may collect the following information:

• Your name, company name, business email address and WhatsApp number.
• Product or service requested, glass material, dimensions, tolerances, quantity, application, packaging, inspection and other project requirements.
• Drawings and technical files uploaded through the RFQ form, including supported CAD, PDF and ZIP files.
• Messages and correspondence sent by email, WhatsApp or the website form.
• Technical and usage data such as IP address, browser type, device type, operating system, referring pages, visited pages, approximate location and access times.
• Cookie and analytics information generated through Google Analytics and related Google Site Kit services.

3. How We Use Information

• To respond to inquiries and prepare quotations.
• To review drawings, material choices, dimensions, tolerances and manufacturing feasibility.
• To communicate about samples, production, inspection, delivery and after-sales matters.
• To operate, secure, troubleshoot and improve the website.
• To measure website traffic and understand which pages and services are useful to visitors.
• To maintain financial, order, quality-traceability and legal records where required.
• To prevent spam, fraud, abuse and security incidents.

4. Legal Bases

Where applicable law requires a legal basis, we process information to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, for our legitimate interests in operating a secure B2B website and responding to customer requests, and on the basis of consent for optional analytics or similar technologies where consent is required.

5. Drawing and File Uploads

Files uploaded through the RFQ form are temporarily handled by the website server, attached to the inquiry email sent to our business mailbox, and removed from the temporary server location after the email process. Copies received in our mailbox may be retained with the inquiry as described below. Please do not upload information that is unrelated to your manufacturing request.

6. Hosting, Email and Third-Party Services

• Hostinger: provides website hosting and the business mailbox used for inquiries. Hosting systems may process server logs and security data.
• Google Analytics and Google Site Kit: help us understand website usage. Google may process device, browser, page-view, cookie and approximate-location information according to its own terms and privacy practices.
• WhatsApp: clicking a WhatsApp link transfers you to a service operated by Meta or its affiliates, which process information under their own privacy terms.
• WordPress: powers the website and may use essential cookies or technical storage needed for site administration, security and functionality.

7. Cookies and Analytics

The website may use essential cookies for security and functionality and analytics cookies or similar technologies to measure visits and page performance. Browser controls may allow you to delete or block cookies. Where required by applicable law, optional analytics technologies should be used only after an appropriate consent choice. You can also review Google’s privacy information and available Google Analytics opt-out tools.

8. Data Retention

• Unsuccessful or inactive inquiries and related drawings are normally retained for up to 24 months after the last meaningful contact.
• Information connected with completed orders may be retained for longer periods where needed for accounting, legal compliance, contractual records, warranty handling and quality traceability.
• Server logs, security records and analytics information are retained according to the settings and operational requirements of the relevant service providers.
• We may delete or anonymize information earlier when it is no longer needed.

9. Information Sharing and International Transfers

We do not sell personal information. We may share information with hosting, email, analytics, communications, logistics, payment, professional-adviser or manufacturing-support providers when reasonably necessary for the purposes described in this policy. Because we serve international B2B customers and use global service providers, information may be processed in countries other than your own. We use reasonable contractual, technical and organizational safeguards appropriate to the service and the information involved.

10. Marketing Communications

We use contact details to respond to inquiries and communicate about requested projects. We do not use inquiry details for unsolicited bulk marketing emails. If this practice changes, we will update this policy and use any consent or opt-out process required by applicable law.

11. Security

We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, alteration, loss or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to a relevant data-protection authority. We may need to verify your identity before completing a request, and some information may be retained where required by law or legitimate record-keeping needs.

13. Children

This website is intended for businesses and professional purchasers and is not directed to children under 18. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy when website functions, service providers or legal requirements change. The latest version will be published on this page with an updated date.

15. Contact Us

For privacy questions or requests, contact Nimo Lin at info@borosilicateglass.net, write to the address above, or contact us through WhatsApp.